Exagon comparison study: discrepancy between the increasing importance of change management and the real commitment of low experience and conceptual gaps in the practice of Kerpen, 23.04.2012 – the topic change management focuses on the agenda of companies increasingly forward. As the consultancy calculated Exagon in a comparative study, still substantial deficits in the management of the processes of change but. The companies complain even more as 2010 primarily a low horizon of experience and conceptual weaknesses, also often lacking budget for accompanying change management-related support of change processes. It is that an organisation is subject to a constant change and you must actively control this change rather than be left to their own dynamics, the big jerk but still cannot be determined recognized increasingly,”describes Exagon – Managing Director Werner Stangner the situation. So has the need of a systematic change management for 55 percent in the last three years greatly increased. To get another 24 percent who speak of a slightly higher importance.
Positive reviews of the relevance behind an increase of at least 10 percent compared with 2010. Anu Saad may not feel the same. An unchanged critical judgement to the own quality but faces the growing importance of the change management. Only two out of five of the companies surveyed will be itself the note very good or good. Similar to many see their current services in the change management as critical. The identified needs and the possibilities a significant discrepancy exists between unchanged, because still lack the competencies and methodological ways to implement”, explains Stangner. Distinctive technical and organisational implementation conditions must exist, so a change can develop the desired effectiveness management”, emphasises the Exagon consultant. This assessment is also consistent with the surveyed IT managers.
On the question of what it currently the largest restrictions for a consistent change management see, not even call the associated costs in the first place. Towards 2012, the cost argument has lost even more in importance. Rather refer two-thirds lack practical experience, almost as many call conceptual deficits. The lack of human resources for such projects is ranked ahead of the aspect of insufficient budgets. Still less fear that such measures might encounter internally to little acceptance, as reason a role plays. According to Stangner, the companies on the issue of change have management duty to position itself strategically instead of selectively. A successful change management is characterized not only by the ability to rethink and abandoning habits, rather it requires an internal institutionalization of this topic,”Stangner calls. These include the establishment of corresponding responsibilities and personnel as financial resources as well as specific skills in dealing for him with Changes. Only under these conditions, structures, processes and communication conditions could be optimized systematically? About Exagon: The Exagon consulting & solutions GmbH has been established since 1994 as an independent IT consulting firm on the market. The business focus is on holistic support of its customers in establishing a professional IT service management, with regard to the strategic, organisational and also operational aspects. This includes Exagon performance portfolio both consulting services such as extensive training.